GDPR Hero is a cloud service created by leading IT lawyers and professionals who know the importance of secure systems and reliable tools. A large part of our work therefore goes to ensure that the service can provide exactly the security required.
We offer the storage of your data on servers located in IBM’s data center in Frankfurt, which is the most modern and secure of its kind. In an environment adapted to the needs of the technology, your information is protected with the fire safety technology VESDA, fireproof spaces and harmless extinguishing methods such as argon. Fully air-conditioned rooms, uninterruptible power supply and multi-level access control provide ideal conditions for stable operation of our infrastructure.
The functionality of GDPR Hero and the service’s server environment and network are proactively protected by monitoring and analyzing its firewalls and system logs. The service has comprehensive backup routines that ensure continuity of service. Backups are made daily and saved for four weeks and the encryption of customer data remains on the backups. In addition, all servers are continuously searched for viruses, Trojan horses and worms.
Of course, all our staff have a duty of confidentiality regulated in strict agreements. The information shared with us is handled in a secure manner and is not shared without the consent of interested parties
To ensure your safety with the service, our support is available all working days – by phone, mail and chat. Our service desk will assist you with both technical and legal issues regarding GDPR Hero.
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